Billing Terms and Conditions

We aim to make checkout simple, secure, and dependable. This Payment Policy outlines the payment methods we accept, how payments are processed, and the steps we take to help protect your information.

1) Accepted Payment Methods

We offer a range of widely used payment options for convenience at checkout. Accepted methods include:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal
Shop Pay
Visa

All payments are processed in United States Dollars (USD).

2) Payment Authorization

Payment must be completed at the time you place your order. We do not begin processing or shipping an order until payment has been successfully approved. If a payment is declined or cannot be authorized, the order will not be confirmed.

3) Pricing and Currency

All prices shown on our website are listed in USD. Prices may change at any time without notice.

4) Secure Transactions

We take payment security seriously. We use SSL encryption and established payment processors to help protect your transaction information during checkout. We do not store or keep your full card details or payment credentials on our servers.

5) Refunds and Chargebacks

Refunds are handled according to our Return Policy. If a chargeback is submitted without first contacting us, we may dispute it when appropriate. If you believe there is an issue with a payment, please contact us first at info@liavida.com so we can help resolve it quickly.

6) Fraud Protection

To help maintain a safe shopping environment, we may delay, cancel, or refuse an order if it appears to involve fraudulent or unauthorized activity. For certain high value orders or transactions that are flagged, we may request additional verification before the order is fulfilled.

For More Information

Questions?
Please visit our FAQs page or contact our customer service team.

Contact Information:

Store Name: Liavida
Address: 399 Emerson Rd, Longmeadow, Massachusetts, 01106, United States
Email: info@liavida.com
Number: +1 (413) 798-5705
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We aim to respond to all queries within 1 to 2 days.